Community management grounded in your real customer evidence
Stop with generic posts. Estellar turns positive customer feedback (anonymised) into branded content: editorial calendar, Instagram, Facebook and LinkedIn posts, reels and stories : always backed by a real, dated proof.
See how Community Management turns real customer evidence into branded content.
Live preview of the engine: editorial calendar, Instagram, Facebook and LinkedIn posts, reels and stories : every piece grounded in a dated, sourced customer proof. Anonymised. Brand voice preserved.
3 steps to turn signal into action
Evidence detection
Estellar extracts recurring positive customer feedback : team named, dish recognised, gesture appreciated : and anonymises it automatically.
Content generation
Each piece of evidence becomes a draft: Instagram post, reel, story, Facebook post, LinkedIn post, or blog article. Text + visual recommendation.
Calendar & validation
You validate in 1 click, schedule on the editorial calendar, publish across platforms. BrandMemory keeps your voice consistent.
What no one else does
Proof-to-Content™
Every post is anchored on a real, anonymised, dated customer proof. No fabrication.
Editorial calendar
Week/month view, cross-platform scheduling, AI suggestions based on your real activity peaks.
Visual recommendations
For each post, Estellar suggests the type of visual to produce (team photo, signature dish, behind-the-scenes).
Unified inbox
All your Instagram DMs, Facebook messages, Google Q&A in one inbox. Contextualised replies.
Multi-account / multi-site
30 restaurants? 12 hotels? One dashboard, one BrandMemory, as many accounts as needed.
Quality Supervisor™
AI guardrail that detects before publish: excessive promises, unverified info, inappropriate tone.
An overview by industry
Each sector has its own pain points, the platforms that matter and the signals to turn into proof. Estellar.AI is calibrated for each of them.
Hospitality
- Room + beach + breakfast photo posts orchestrated across key seasons.
- Anonymised customer-testimonial stories + LinkedIn team posts (recruiting).
- Sync with local event calendar (holidays, mainland school breaks, island events).
Restaurants
- Signature dishes positively cited in recent reviews highlighted (anonymised).
- Chef / kitchen team posts : social proof grounded in real customer feedback.
- Calendar aligned with seasonal menus + local events.
Fast-food & Franchises
- Corporate brand consistency across 30+ restaurants : Quality Supervisor guardrail.
- Personalised local posts (site X team) while respecting HQ guidelines.
- Promo calendar synced with national marketing operations.
Attractions & Tourism
- Highlight family activities, safety, supervision : based on recent customer feedback.
- Behind-the-scenes guide/team stories : social proof that reassures parents.
- Native multilingual (FR, EN, DE) for international tourist markets.
Malls & Retail
- Event calendar for tenant shops + corporate mall animations.
- Highlight partner brands on recent customer evidence (shop X recommended).
- Synchronised broadcast Instagram/Facebook/LinkedIn : one multi-target calendar.
Pharmacies
- Compliant educational health content (never medical advice) based on frequent customer questions.
- Pharmaceutical advice highlighted : anonymised proofs.
- Seasonal calendar (back-to-school, winter, travel) aligned with real OTC needs.
Benefits that are auditable
Ready to see what your customers
really think of you?
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